Have you checked your POP email request interval? POP (Post Office Protocol) mail clients used for xclntDesign email accounts should be configured to check for new mail at intervals no shorter than 5 minutes. Customers performing excessive checks for new mail may be blocked from accessing the POP mail server until proper customer configuration changes have been made.
xclntDesign DOES NOT store your passwords, so please write down/remember your passwords or else we would be required to reset it, and that would require resetting the password on all devices you access email with.
General Email Configuration Settings
Username: YOUR EMAIL ADDRESS
Password: YOUR PASSWORD
Incoming Server: mail.yourwebsitename.com
IMAP Port: 143
POP3 Port: 110
Outgoing Server: mail.yourwebsitename.com
SMTP Port: 26
Password Authentication is required for IMAP, POP3, and SMTP. Do not check SSL.
Windows Email Programs
Macintosh Email Programs
Apple iOS Device Email Programs
Android Device Email Programs
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