Is there a way to get fewer junk calls at my place of business?

Dealing with many different types of business I get one question frequently, and it really doesn’t have much to do with marketing. The question we get is:

“Is there a way to get fewer junk calls at my place of business?”

Many of our clients are small shops and answering their phones for solicitation calls takes time out of their day and is not very productive. To make matters more complicated, the DNC (Do Not Call List) does not apply to business phone lines, only home (personal). So junk calls are, and will continue to be, an issue for businesses.

At one time we were averaging a dozen or more junk calls a day and it was a real pain to say the least. But alas, we came up with a solution!

The solution we came up with has slightly bothered some of our existing clients, but has eliminated 99% of junk calls to our business. Our solution was an auto attendant! An auto attendant is basically one of those automated menu systems that greets you and gives you options to direct you to the right person. With our system, you can quickly override the system by punching in an person’s individual extension at anytime or you can listen to the menu options and get your call routed to where it needs to go. There’s also a directory if you choose to use that.

While this has slightly bothered some of our clients (because they can’t be directly connected to us until the auto attendant comes on), the “junk calls” have a very difficult time getting through because they are mostly initiated by “robo-dialers”…and these auto dialing systems cannot navigate the menu system so the calls just go no where and disconnects…and we never know about them! So now when my phone extension rings, it’s always almost a legitimate lead or client trying to reach me. Talk about a time saver! Worth every penny!

Return to Blog Home

Some of our most recent work.

Clear View Optix

Clear View Optix

Responsive web design for an optician in The Villages, FL.

Since the retail store sells boutique designer frames, they were looking for a site to match. Because the customer base for this company is older, the site couldn't be "too hip" with flashy animations and loud colors; so the design was made to match the client's style and intent with what their customer base could accept.

Visit Site

Bellboy Apartments

Bellboy Apartments

Logo for an apartment rental company with properties all over Europe.

Got Watts Electric

Got Watts Electric

This was a complete redesign. Over the years, the client had added many different things to the original site, making it look disjointed. We took all of those things and simplified the design, while tying everything together to make the site look uniform and must easier for the user to read and navigate.

Visit Site

Environmental Composites

Environmental Composites

Responsive website design for a fiberglass and metals fabricator located in Tavares, FL.

Due to the unique nature of this business, a custom designed, custom programmed site was required. Specific products are tied to specific target markets, and products are also linked to other related products. All of this is done through the custom designed admin panel with a few clicks of the mouse.

Visit Site

Professional Waterfront Cleanup

Professional Waterfront Cleanup

Website redesign for a waterfront property cleanup company from Leesburg, Florida.

Professional Waterfront Cleanup has been a client of ours for a number of years, and every few years, we suggest a refresh of their website. This keeps the design modern, and the content can be changed to match the evolution of the company's business model.

Visit Site